Privacy Policy

A Duck's Therapist: Hope Counseling Services, LLC Last Updated: January 2026.

At A Duck’s Therapist: Hope Counseling Services, LLC (“we,” “us,” or “our”), we prioritize your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website (aduckstherapist.com), subscribe to our newsletters, purchase memberships or merchandise, submit forms, or engage with our services. By using our services, you agree to the practices described here. For privacy-related inquiries, contact us at aduckstherapist@gmail.com.

Professional Disclaimer

The resources provided by A Duck's Therapist are supplemental educational materials and are not a substitute for professional mental health treatment, clinical supervision, or therapeutic services. These resources do not establish a therapeutic relationship and should be used as supportive tools by mental health professionals, parents, and educators.

1. Information We Collect

1.1 Resource Downloads and Subscriptions

We collect information when you:

  • Download free or purchased digital worksheets

  • Subscribe to newsletters

  • Access blog content

  • Download eBooks

  • Sign up for future podcast notifications

Collected information may include:

  • Name

  • Email address

  • Professional role/context (optional)

  • Download and interaction data with our resources

1.2 Podcast and Audio Resource Considerations

For future podcast and audio resources, we may collect:

  • Listener email for notification lists

  • Podcast interaction analytics

  • Anonymous listening metrics

  • Optional demographic information for content improvement

1.3 Automatically Collected Data

  • IP address

  • Device type

  • Browser information

  • Website interaction metrics via Squarespace and Google Analytics

2. How We Use Your Information

2.1 Primary Uses

  • Deliver requested digital resources

  • Send targeted newsletters

  • Provide access to downloadable materials

  • Improve resource development

  • Track resource effectiveness

  • Communicate about upcoming podcast and resources

2.2 Data Insights

We use aggregated, anonymized data to:

  • Understand user demographics

  • Improve resource design

  • Develop future mental health support tools

2.3 Marketing Communications

  • Opt-in required for marketing emails

  • Easy unsubscribe option in all communications

  • No third-party email list sales

3. Data Sharing and Third-Party Platforms

We may share data with:

  • Squarespace (website and commerce platform)

  • Google Analytics

  • Future podcast hosting platforms

  • Payment processors (Stripe, PayPal)

3.1 Podcast Platform Considerations

Future podcast platforms may collect:

  • Listening statistics

  • Anonymous user engagement data

  • Geographic download information

4. User Rights and Choices

You have the right to:

  • Access your personal information

  • Request data deletion

  • Opt-out of marketing communications

  • Understand how your data is used

4.1 Podcast and Resource Opt-Out

Users can opt-out of:

  • Newsletter subscriptions

  • Podcast notifications

  • Resource download tracking

5. Data Security

We implement:

  • SSL encrypted transactions

  • Secure cloud storage

  • Regular security audits

  • Restricted data access

6. International Data Transfers

Your data may be transferred to and stored in the United States. We comply with international data protection regulations.

7. Children's Privacy

Our services, including memberships, merchandise, and resources, are designed for parents and counselors working with children, not for children under 13. We do not knowingly collect personal information from minors. If we learn we have collected data from a child under 13 without parental consent, we will delete it promptly. Parents or guardians can contact us at aduckstherapist@gmail.com if they believe we have such data.

8. Policy Updates

We may update this policy to reflect:

  • Business changes

  • Legal requirements

  • New resource developments

9. Contact Information

A Duck's Therapist: Hope Counseling Services, LLC 1728 E McMillan Rd #100 Meridian, ID 83646

Privacy Inquiries: aduckstherapist@gmail.com

Maintaining your privacy with care and compassion.