Terms and Conditions

A Duck's Therapist: Hope Counseling Services, LLC Last Updated: January 2026

Welcome and Overview

Welcome to A Duck's Therapist: Hope Counseling Services, LLC ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (aduckstherapist.com), membership services, digital resources, merchandise purchases, newsletters, contact forms, resource idea forum, reviews, and related services (collectively, "Services").

By accessing or using our Services, you agree to be bound by these Terms.

1. Eligibility

To use our Services, you must:

  • Be at least 13 years old with parental or guardian consent

  • Not be prohibited from using our Services under applicable laws

  • Use our Services for personal, professional development, or educational purposes

  • Understand that our Services are designed for parents, counselors, and educators working with children

2. Accounts and Memberships

2.1 Account Creation

To access our membership platform, purchase resources, or submit reviews, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information during registration

  • Keep your account credentials confidential

  • Notify us immediately of any unauthorized account use

2.2 Membership Subscriptions

Our membership platform provides access to exclusive resources. Terms include:

  • Subscriptions renew automatically until canceled

  • Cancellation possible with 7 days' notice

  • No refunds for partial billing periods

  • Access is non-transferable

3. Merchandise Purchases

Ordering

Merchandise, including workbooks, notebooks, journals, apparel, stickers, mugs, pillows, posters, and books, is sold through our Squarespace Commerce platform or Amazon. By placing an order, you agree to:

  • Provide accurate billing and shipping information.

  • Pay all applicable fees, including taxes and shipping costs, via Stripe or PayPal (Squarespace) or Amazon’s payment processors.

  • Review your order details before submission.

Amazon Purchases

Workbooks sold through Amazon are subject to Amazon’s terms of service and standard return policy (typically 30 days), which you must review at amazon.com. We are not responsible for Amazon’s actions or policies.

Shipping

Merchandise ordered through Squarespace is fulfilled by Printify and/or Printful and shipped using standard third-party carriers (e.g., USPS, FedEx). Shipping times and costs are provided at checkout. We are not responsible for delays caused by carriers or customs.

Returns and Refunds

  • Squarespace/Printify/Printful Orders: Per Printify and Printful’s policies, you may request a refund or replacement for defective or damaged merchandise within 30 days of delivery, subject to inspection. Contact us at aduckstherapist@gmail.com to initiate a return. You are responsible for return shipping costs unless the issue is due to our, Printify’s, or Printful’s error (e.g., wrong item). Non-defective items are not returnable unless stated at purchase.

  • Amazon Orders: Returns and refunds for workbooks purchased through Amazon are governed by Amazon’s standard return policy.

  • No Refunds for Digital Products: Digital merchandise (e.g., downloadable workbooks) is non-refundable once accessed.

Warranties

Merchandise is sold with implied warranties of merchantability as required by law. No additional warranties are provided beyond those offered by Printify, Printful, or the manufacturer, if any.

4. Digital Product Licensing and Usage Rights

4.1 Licensing Overview

A Duck's Therapist® offers digital resources with tiered licensing to meet diverse professional needs:

Licensing Tiers:

  1. Personal Use License

    • Intended for individual practitioners and parents

    • Limited resource distribution and usage

    • Non-commercial application

    • Single-user access

  2. Professional Practitioner License

    • Designed for individual counselors, therapists, and educators

    • Extended usage rights within professional practice

    • Limited organizational sharing

    • Multiple resource implementation

  3. Institutional License

    • Comprehensive rights for organizations, schools, and large practices

    • Broad internal distribution

    • Multiple user access

    • Organizational-level implementation

4.2 Digital Product Usage Guidelines

General Usage Restrictions

  • Resources are non-transferable

  • Prohibited from redistribution outside licensed tier

  • Cannot be resold or repurposed without explicit written permission

  • Must maintain original A Duck's Therapist® branding and copyright information

Professional Application Standards

Resources must be used in alignment with:

  • Evidence-based practice guidelines

  • Ethical professional standards

  • Client confidentiality requirements

4.3 Intellectual Property Protection

User Obligations

  • Maintain the integrity of digital resources

  • Prevent unauthorized reproduction

  • Credit A Duck's Therapist® as the original resource creator

  • Use resources only within the scope of the purchased license

Enforcement

Unauthorized use may result in:

  • License revocation

  • Potential legal action

  • Prohibition from future purchases

4.4 No Refund Policy for Digital Products

Digital Resource Access

  • Instant digital delivery upon purchase

  • No refunds after resource download

  • 14-day pre-purchase consultation available

  • Technical support for access issues

4.5 Future Content Considerations

This licensing framework is designed to accommodate:

  • Podcast resources

  • Potential telehealth materials

  • Future digital and physical product expansions

  • Evolving professional development tools

Adaptability Clause

A Duck's Therapist® reserves the right to modify licensing structures, pricing, and usage rights with appropriate notice to users.

4.6 Professional Disclaimer

Resource Interpretation

  • These resources are supplemental educational materials

  • Not a substitute for direct clinical supervision

  • Intended to support professional development

  • Should be applied with professional judgment and ethical consideration

5. Counseling Resources and Disclaimers

Our Services include resources like worksheets, workbooks, and blogs to support emotional intelligence and mental clarity for parents and counselors. These resources:

  • Are based on evidence-based theories such as Cognitive Behavioral Therapy (CBT) principles, or ACT (acceptance and commitment therapy)

  • Are not a substitute for professional therapy or medical advice

  • Should be used under the guidance of qualified professionals when applied to children

  • Are provided "as is" without warranties of accuracy, effectiveness, or suitability

We are not liable for any outcomes resulting from the use of our resources. Consult a licensed therapist or medical professional for personalized advice.

6. User Conduct

When using our Services, including the resource idea forum, reviews, or a separate Facebook group, you agree not to:

  • Share identifiable client information that could reveal their identity

  • Post demeaning, offensive, or non-constructive content about or toward others

  • Engage in unlawful, harmful, defamatory, or spamming activities

  • Violate intellectual property or privacy rights

  • Provide medical or therapeutic advice unless qualified and authorized

Violations will result in:

  • Initial warning

  • Immediate removal from forum or group

  • Potential membership termination for severe or repeated breaches

  • No refunds for partial service periods

7. Intellectual Property

All content on our Services is owned by or licensed to A Duck's Therapist: Hope Counseling Services, LLC and protected by copyright, trademark, and other laws. You may:

  • Use resources for personal, non-commercial purposes as intended

  • Not reproduce, distribute, modify, or sell our content without written permission

  • User-submitted content grants us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our Services

8. Third-Party Services

Our Services integrate third-party platforms, including:

  • Squarespace (website, memberships, eCommerce)

  • Printify and Printful (merchandise fulfillment)

  • Amazon (workbook sales)

  • Stripe and PayPal (payment processing)

  • ConvertKit (newsletter management)

  • Google Analytics and Squarespace Analytics (site tracking)

  • Pinterest and Facebook Pixels (advertising)

These services are governed by their own terms and privacy policies. We are not responsible for third-party actions or content.

9. Payments and Billing

Payments are processed securely via Stripe, PayPal, or Amazon. You agree to:

  • Pay all fees and taxes displayed at checkout

  • Authorize recurring payments for memberships until canceled

  • Update payment information promptly to avoid service interruptions

We are not liable for payment disputes.

10. Termination

We may suspend or terminate access to our Services if you:

  • Violate these Terms

  • Engage in fraudulent or unlawful activities

  • Fail to pay applicable fees

  • Breach conduct rules after warning

11. Limitation of Liability

To the fullest extent permitted by law, A Duck's Therapist: Hope Counseling Services, LLC, its affiliates, and partners are not liable for:

  • Indirect, incidental, or consequential damages arising from your use of our Services

  • Errors, delays, or interruptions in our Services

  • Outcomes from using our counseling resources or merchandise

  • Third-party actions (e.g., shipping delays, data breaches)

Our total liability is limited to the amount you paid for the specific Service causing the issue.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or losses arising from:

  • Your use of our Services

  • Your violation of these Terms

  • Content you submit (e.g., forum posts, reviews)

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Idaho. Any disputes will be resolved in the state or federal courts of Ada County, Idaho.

14. Changes to These Terms

We may update these Terms to reflect changes in our Services or legal requirements. Significant changes will be communicated via email or website announcement.

15. Contact Us

A Duck's Therapist: Hope Counseling Services, LLC 1728 E McMillan Rd #100, Meridian, ID 83646 Email: aduckstherapist@gmail.com

Thank you for choosing A Duck's Therapist. We're here to support your mental clarity and emotional well-being!